Terms of use

TERMS OF USE

Last updated: 30/12/2025 These Terms of Use govern your use of this website (the “Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Us

This Website is operated by South Molton Eyecare Ltd, an opticians’ practice registered in England and Wales.

• Registered address: 3, South Street, South Molton, EX36 4AA
• Email: info@southmoltoneyecare.co.uk
• Telephone: 01769 573 673
• GOC number(s): 01-16024

2. Use of the Website

You may use this Website for lawful purposes only. You must not:

• Use the Website in any way that breaches applicable UK laws or regulations
• Attempt to gain unauthorised access to the Website or its servers
• Introduce viruses, malware, or other harmful material
• Copy, reproduce, or exploit any part of the Website for commercial purposes without permission

We reserve the right to suspend or terminate access if these Terms are breached.

3. Medical and Optical Information Disclaimer

The information provided on this Website is for general information purposes only.

• It does not constitute medical, optical, or professional advice
• It should not be relied upon as a substitute for an eye examination or consultation with a qualified optician or optometrist

Always seek advice from a qualified professional regarding your eye health.

4. Appointments and Online Services

If the Website allows you to book appointments or submit enquiries:

• Submission does not guarantee an appointment until confirmed by us
• We reserve the right to cancel or reschedule appointments
• You must ensure that any information you provide is accurate and complete

5. Intellectual Property

All content on this Website, including text, images, logos, and design, is owned by or licensed to South Molton Eyecare Ltd unless stated otherwise. You may view and print pages for personal, non-commercial use only.
You may not copy, modify, distribute, or republish content without written permission.

6. Links to Other Websites

This Website may contain links to third-party websites. These links are provided for convenience only.
We do not control or endorse third-party websites and are not responsible for their content, privacy policies, or availability.

7. Limitation of Liability

To the fullest extent permitted by law:

• We do not guarantee that the Website will be error free or always available
• We are not liable for any loss or damage arising from use of, or inability to use, the Website

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded under UK law.

8. Privacy and Cookies

Your use of this Website is subject to our Privacy Notice and Cookie Policy, which form part of these Terms of Use.

• Our Privacy Notice explains how we collect, use, store, and protect personal data in accordance with UK GDPR and the Data Protection Act 2018
• Our Cookie Policy explains how cookies and similar technologies are used and how you can manage your preferences

By using this Website, you acknowledge that you have read these documents, which explain how your personal data and cookie preferences are managed.

9. Personal Data Submitted via the Website

When you submit personal information through this Website, for example via contact forms or appointment requests:

• You confirm that the information provided is accurate and up to date
• Your data will be processed only for legitimate purposes, such as responding to enquiries or managing appointments
• Medical or eye care related information will be handled confidentially and processed to provide NHS and private eye care services, meet NHS contractual requirements, and comply with professional and regulatory obligations

We do not use personal data for marketing purposes without your consent.

10. Cookies and Website Functionality

Some features of this Website rely on cookies to function correctly.

• Essential cookies are required for basic operation
• Optional cookies, such as analytics cookies, are used only with your consent

You can manage or withdraw cookie consent at any time as explained in our Cookie Policy.

11. Third Party Services

This Website may use trusted third party services, such as appointment booking systems or analytics providers.

• These providers may process limited personal data on our behalf
• All such processing is subject to appropriate data protection safeguards

Further details are provided in our Privacy Notice.

12. Data Security

We take reasonable technical and organisational measures to protect personal data submitted through this Website. However, no internet transmission is completely secure and absolute security cannot be guaranteed.

13. Changes to These Terms

We may update these Terms at any time. Any changes will be effective when posted on this page.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.